Frequently Asked Questions


After you have read through all of the FAQs, if you are still in need of support, feel free to get in touch with us. Use the following link to head on over to the contact page and fill out the form. We will reply as soon as possible.

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When police are investigating crime they will conduct neighbourhood enquiries to locate witnesses or Closed Circuit Television (CCTV) video footage to assist the investigation. With the knowledge of private citizen security camera locations, the time to conduct the enquiries may be shortened and provide key information that could aid with the investigation.

The primary objective of CAPTURE is to build a mapping program of security cameras in the community. Security cameras are an excellent crime prevention tool, protecting not only not only your own property, but potentially your neighbour’s as well. If you join CAPTURE, police will become equipped with your contact information, enabling them to quickly contact you so that you may check your cameras for recordings that may help the investigation. Through this program the police and citizens are partnering together to make the community safer for everyone.v

No. That is entirely up to you; the program will always remain completely voluntary.

The police will not physically remove any of your equipment. Officers will provide you with a storage device and ask that you extract the data on site, at your convenience, and provide it to them.

No. The list of registered properties and businesses are kept confidential and only the police will have access to it. Thank you to the CAPTURE mapping program, when a crime occurs officers will be able to instantly see which residences and businesses in the neighbouring areas have security video that may be of use.

No, all of your personal information is kept confidential.

Yes, as long as the picture of the camera shows outside, please register the camera and explain what view point it has.

Yes, please either advise us of the move, or login to your account and update your details, so the appropriate changes can be made to ensure the information is accurate..

No. The program is one hundred percent voluntary. The security camera owner is the owner of the video/footage/photos produced. The police will not have access to any live video feed of any participant. The design of the website will also allow for a registrant to remove their profile at any time should they choose to no longer participate in the program.

No. The video will be downloaded with the RCMP member present onto a provided USB. The RCMP officer will have you sign an affidavit of service to submit to court.